From the app
- On a phone: Hub → My account → Delete my account.
- On an iPad: This device → Delete my account.
- In the console: the account menu → Delete my account.
You are asked to confirm, and you can tell us why if you want to. Your access ends straight away: you are signed out on every device and can no longer sign in.
Without the app
If you no longer have the app or cannot sign in, email amy@skyelinemarketing.co.uk from the email address on your account, with the subject “Delete my Skyeline account”. We may ask you to confirm it is you before we act on it, and we reply within one month.
What is deleted, and when
- At once: your access to the app and the console, and the link between your devices and notifications.
- Within 30 days: your sign-in, your contact details, your app preferences and settings, and anything else we hold only because you used the app.
- Kept for the legal period, then deleted: pay and tax records (six years, for HMRC), right-to-work records (two years after you leave, for the Home Office), and the record of the shifts and sign-ups behind anything you were paid. Anything still owed to you is paid.
Questions
The privacy notice explains what we hold and your other rights. Write to amy@skyelinemarketing.co.uk with anything else.